RETURN POLICY

We want you to be completely satisfied with your purchase from Cowboy Rich Hat Co. If for any reason you are not happy with your order, please contact us within 14 days of receiving your item to arrange for a return or exchange.

Items must be returned in their original condition and packaging.

Return shipping costs are the responsibility of the customer unless the Item received was defective or damaged.

Once we receive your returned item, we will issue a refund or exchange as requested.

Please note that personalized or custom-made items are not eligible for return.

If you have any questions about our return policy, please reach out to our customer service team through our contact page for assistance.